311 W 24th St, Charlotte, NC 28206 (980) 844-8885  ·  [email protected]
Mindhealth Behavioral PLLC
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Your First Visit

Starting psychiatric care can feel like a big step. Here is what to expect, so you can walk in (or log on) feeling prepared.

Before your visit

  • Book online or call us at (980) 844-8885.
  • We will send intake forms to complete before your appointment.
  • If you are using insurance, we will verify your coverage ahead of time.

What to bring

  • A photo ID and your insurance card
  • A list of your current medications and doses
  • Any past mental health records or test results, if you have them
  • Your primary care provider's name and contact information

During your first visit

Your first visit is a comprehensive psychiatric evaluation and lasts about 60 minutes. Dr. Nnaji will ask about what brings you in, your symptoms, your health and family history, and your goals. Together you will talk through a diagnosis and a treatment plan, which may include medication, lab work, or referrals.

After your first visit

Follow-up visits are usually about 30 minutes. How often you come back depends on your treatment plan.

Telehealth visits

  • You must be located in North Carolina during your visit.
  • Use a phone, tablet, or computer with a camera and a reliable connection.
  • Find a private, quiet space where you can speak freely.
  • Log on a few minutes early.

Children and teens

A parent or legal guardian must attend the first visit for patients under 18.

Costs

We accept Medicare, NC Medicaid, and most major insurance plans. See plans we accept.

Self-pay: $250 first visit, $150 follow-up.

Cancellations

Please cancel or reschedule at least 24 hours ahead. Late cancellations and missed appointments may be charged a $75 fee.

Ready When You Are

Schedule your first visit online or give us a call. We are glad you are here.